The State of North Dakota is seeking a single vendor to design, develop, implement, and support a modern, cloud‑based child‑support case‑management system (named “NoDaK”) to replace its legacy FACSES mainframe solution. The effort includes full data migration of structured and unstructured records, integration with roughly 48 internal and external systems (including FileNet, Medicaid, courts, tax, and numerous payment processors), development of extensive documentation, training, and post‑implementation support, as well as achieving OCSE federal certification. The contract is a fixed‑price plus professional‑services award with an estimated development budget of $25 M and optional five‑year O&M funding.
• Replace the legacy FACSES system with a SaaS/PaaS/IaaS solution supporting at least 160 named internal users and thousands of external portal users.
• Migrate > 5 TB of data (structured DB2/Oracle/ADABAS plus ~2 TB of documents) and implement a data‑quality, conversion, and migration plan.
• Build, test, and certify 48 interfaces (batch, web services, real‑time) to state agencies, federal programs, and private payment processors; optional integration or replacement of FileNet for document management.
• Deliver comprehensive project‑management artifacts (architecture, security, DR/BC, testing, training, go‑live, warranty) and provide bi‑weekly status reporting, quarterly OCSE certification reports, and a 365‑day warranty post‑certification.