Description
The Maryland Health Benefit Exchange is seeking bids for the renewal of its JIRA Service Management subscription for a 12-month period. The successful bidder will provide JIRA Service Management (formerly Service Desk) for 50 agents, with a commercial term license renewal. The subscription will start on February 8, 2026, and end on February 8, 2027. The bidder must be authorized to resell Atlassian JIRA Service Management and provide a letter of authorization from the manufacturer. The contract will be a firm fixed price contract, and the MHBE reserves the right to cancel the IFB or reject any and all bids.
Some key points to consider:
• The contract will be for a 12-month period, starting on February 8, 2026.
• The successful bidder must provide JIRA Service Management for 50 agents.
• The bidder must be authorized to resell Atlassian JIRA Service Management.
• The contract will be a firm fixed price contract.
• The MHBE reserves the right to cancel the IFB or reject any and all bids.