Ticketing Management System

The City of Sarasota is seeking a Ticketing Management System for the Van Wezel Performing Arts Hall. The system should be robust, capable of selling, returning, and exchanging tickets, and provide all data management and reporting as needed to run a Performing Arts Hall. The system must be secure, with access and privileges easily defined for different users, and meet all vendor IT requirements. The contract will be for a duration of 3 years, with two optional 1-year renewals. The City expects to sell around 100,000 to 125,000 tickets per year, with approximately 90 performances on sale at any time. • The system must be capable of integrating data into data software for marketing purposes • The system must have unlimited historical retention • The system must meet all vendor IT requirements • The system must be secure with access and privileges easily defined for different users • The system must be capable of selling, returning, and exchanging tickets with a seamless checkout