Missoula County is seeking a comprehensive emergency communication and mass‑notification platform that will serve internal county employees (≈1,000 users across up to 25 campuses) and optionally the broader public (≈120,000 residents). The solution must be cloud‑based (or locally deployable) SaaS, include desktop and mobile applications, support rapid multi‑channel alerts (SMS, push, email, voice), enable targeted/geofenced messaging, provide accountability and status‑tracking, integrate with Workday HCM, Delta Controls building‑automation system, Avaya PBX (SIP), and the 911 center, and meet strict security, accessibility, and data‑ownership requirements. An optional public‑alerting capability that integrates with IPAWS is highly favored. The contract may run up to seven years with annual invoicing, and the internal system must be operational by 25 Sept 2026.
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