Participant Form Management Solution

The City of Raleigh Parks, Recreation & Cultural Resources Department is seeking a commercial, cloud‑based Participant Form Management Solution that integrates with its existing RecTrac recreation‑management system. The solution must enable creation, distribution, electronic signing, tracking, and reporting of participant forms and waivers for programs such as summer camps and school‑based activities. It should automate form assignment based on participant data, provide real‑time status visibility, support multiple languages, and comply with records‑retention, accessibility, privacy, and electronic‑signature standards. The vendor will be responsible for implementation, configuration, training, and ongoing support, with a preference for an off‑the‑shelf SaaS product rather than custom development. • Interface with RecTrac (one‑way minimum, bidirectional preferred) • Form creation, configuration, and rule‑based assignment • Mobile‑friendly electronic completion with e‑signature capture • Multilingual support and automated reminders/alerts • Real‑time tracking dashboard and reporting capabilities • Implementation, training, and post‑deployment support services