Description
The City of Somerville is seeking a cloud‑based Emergency Management Online Platform to support incident command, alerting, personnel training, equipment tracking, and reporting for municipal emergency operations. The contract is a one‑year firm‑price agreement (with two optional one‑year renewals) valued at approximately $20,000, with implementation to begin July 1 2026. The vendor must provide a SaaS solution that meets minimum capacity requirements, integrates with Azure AD for single sign‑on, offers GIS mapping, barcode inventory, and 24/7 support, and must comply with Massachusetts living‑wage and wage‑theft ordinances.
• Minimum 50 concurrent users, 5 concurrent incidents, and ≥ 500 incidents per year.
• Multi‑channel alerting (email, SMS, voice, push) for ≥ 300 recipients with audit capability.
• Personnel module for ≥ 100 staff, training/exercise planning, and equipment inventory with barcode scanning.
• Full GIS mapping, custom reporting, and 24/7 technical support.
• Required certifications: living‑wage compliance, non‑collusion, tax compliance, W‑9, and insurance.