Description
The Washington State Historical Society (WSHS) is seeking a qualified IT Managed Services Provider (IT MSP) to provide recurring, scheduled, IT support through a dedicated hands-on IT resource to work both on-site and remotely. The IT MSP will provide monitoring, management, and support of WSHS’s desktop systems, servers, and network infrastructure. The estimated contract value is approximately $325,000.00 for IT MSP services.
Key services include:
• IT support and maintenance
• Monitoring and management of desktop systems, servers, and network infrastructure
• Secure remote access and software patches
• System performance and endpoint security
• Firewall and VPN configurations
• End user support for Microsoft 365 applications
• Web browsers and printing
• Daily back-ups of cloud and M365 environments
• Disaster recovery planning
• Set-up, training, and post-deployment support