Adobe Experience Manager Implementation & Digital

This procurement seeks a qualified vendor to provide enterprise-wide Adobe Experience Manager (AEM) services to WMATA, including planning, deployment, integration, and ongoing operations and maintenance. The work will support modernization of digital content delivery across rail stations, trains, bus stops, administrative buildings, and other facilities, enabling consistent, secure, and scalable management of information. The objective is to ensure WMATA's digital ecosystem meets current and future business needs, enhances the customer experience, and reduces technical risk. Some key aspects of the project include: * AEM Platform Implementation, Licensing Support & Governance Foundation * AEM Screens Implementation for Wave 1, 2, and 3 Rail Stations * Shared Commons / Content Hub Setup & Enterprise DAM Integration * Training, Change Management & Support Enablement * Unified Content Management Architecture, Strategy & Implementation Planning