Description
The Department of the Navy is seeking a contractor to provide telecommunication landline support and hardware repair services at the Norfolk Naval Shipyard. The contractor will be required to perform system resets and restores, conduct diagnostic assessments, provide repairs and adjustments, and offer technical support and consultation. The contract will be for a period of one year, with options for renewal. The contractor must be located regionally and be able to respond to service requests within 1 day of notification.
Key aspects of the job include:
• Providing "As Needed" maintenance for legacy telephone systems
• Performing system resets and restores following power outages or other disruptions
• Conducting diagnostic assessments to identify and resolve system malfunctions
• Providing repairs and adjustments to ensure continued functionality of telephone switches and equipment
• Offering technical support and consultation regarding system performance and maintenance best practices
• Maintaining availability for "As Needed" service calls across all 6 buildings