Court Interpreter Scheduling Software

The Judicial Council of California is seeking a provider to deliver a cloud‑based, subscription‑based court interpreter scheduling software solution for its Court Interpreters Program. The system must automate request and assignment of in‑person cross‑assignments and video‑remote‑interpreting (VRI) assignments, provide two‑way email/SMS notifications, manage interpreter credentials, and generate usage reports. The contract is a three‑year SaaS subscription with an optional two‑year renewal, and the budget ceiling is $25,000 per year (total $75,000). • Required functionality: scheduling, automated matching by language/credential/location, SMS/email alerts, audit‑trail, reporting, and API integration with court case‑management and interpreter data systems. • Technical expectations: web‑based interface (mobile‑responsive), role‑based access, SSO/MFA, WCAG compliance, 99.9 % uptime, data encryption, and U.S.‑based hosting. • Implementation deliverables include an executive summary, implementation plan, training, and final delivery by the end of the first year, with optional extensions. • Evaluation criteria weigh technical quality (47 pts) and cost (50 pts), plus small‑business/DVBE incentives.