Electronic Health Record (EHR) for Low Income and Homeless Healthcare Programs - Human Services (Auto-Renews)

The contract is for an Electronic Health Record (EHR) system to support the healthcare operations of Pinellas County's Human Services department. The system should allow for modern, proactive health service delivery, community care coordination, service planning, oversight, decision support, and effective communication and patient engagement. The contract has a term of 10 years, with the option to extend for 3 additional 36-month terms. The contract value is estimated to be around $3,507,208.75. Key features of the EHR system include charting, reporting, billing, lab integration, client self-services portal, medical case management, e-prescribing, patient scheduling, practice management, telehealth, and security/HIPAA compliance. The system should be flexible and scalable to meet the growing needs of the county's healthcare programs. Some of the key points from the contract include: • The EHR system should be able to handle 7,000 to 10,000 clients across the low-income health program and the Healthcare for the Homeless Program. • The system should be able to integrate with existing partner data feeds and develop integrations to desired systems. • The vendor should provide a proposed approach and project plan, including timelines and milestones. • The vendor should provide a detailed budget narrative and worksheet, outlining the proposed 10-year cost of ownership. • The contract includes a pricing proposal, with a total cumulative 10-year cost. Some of the key benefits of the contract include: • Improved healthcare outcomes for low-income and homeless populations. • Enhanced care coordination and service planning. • Increased efficiency and productivity for healthcare providers. • Better data management and analytics. • Improved patient engagement and satisfaction. Some of the key challenges and risks associated with the contract include: • Ensuring the EHR system is flexible and scalable to meet the growing needs of the county's healthcare programs. • Integrating the EHR system with existing partner data feeds and systems. • Managing the implementation and rollout of the EHR system. • Ensuring the security and HIPAA compliance of the EHR system. • Managing the budget and costs associated with the EHR system.