Software as a Service (SaaS)

The Alaska Industrial Development & Export Authority (AIDEA) issued RFQ 22010 for a cloud‑based public‑engagement platform that delivers SaaS capabilities such as comment management, e‑newsletters, SMS alerts, project‑specific websites, API integration, and online event registration. The agency seeks a vendor that can import historical comments, provide dashboards, support consultant/sub‑contractor access, and deliver training and ongoing support. The award went to Citizen Solutions dba Public Input. The contract is structured as a low‑value (< $500K) service agreement with a 30‑day net payment term, includes a 5 % Alaska‑bidder preference, and allows month‑to‑month continuation after the initial term. • Required SaaS features: public comment capture, newsletter/email/SMS distribution, CMS for project sites, API, event registration, surveys, polling, and training. • Evaluation based on lowest responsive bid after applying the Alaska‑bidder preference. • Payment: 30‑day net, 1.5 % monthly interest on late payments; FOB destination pricing, taxes excluded.