Case Management Software

The City of Tucson has awarded a contract to Journal Technologies, Inc for the provision of case management software. The contract includes the implementation of the software, training, and support. The software will be used by the City's Public Defender and Prosecutor's offices. The contract has a term of 12 years and is valued at $367,884. The contract includes various milestones and payment schedules, including a contract signing amount of $85,500. The City of Tucson is responsible for providing a primary point of contact to review the application and be available to answer technical or process questions. • The contract includes the implementation of the software, including the Initiation, Planning, Training, Configuration, Go-Live, and Closing phases. • The contract includes the provision of training and support for the software, including JustWare Administration Training and JusticeWeb E-Discovery Training. • The contract includes the development of a data exchange interface between the City's current system and the new software. • The contract includes the conversion of data from the City's current system to the new software. • The contract includes the provision of ongoing support and maintenance for the software, including regular updates and patches.