SUPPORT SERVICES FOR A CRM SOFTWARE SOLUTION FOR CCR-REN

The County of San Luis Obispo has awarded a contract to Watkyn LLC for support services for a CRM software solution for the Central California Rural Regional Energy Network (CCR-REN). The contract includes development, maintenance, and optimization of the CRM solution, as well as project management and ad hoc services. The scope of work includes customer engagement, metrics, and indicator tracking for all programs. Key features of the contract include: • Development of a CRM solution • Maintenance and optimization of the implemented solution • Project management • Ad hoc services • Customer engagement and metrics tracking The contract was awarded through a competitive bidding process, with Watkyn LLC being selected as the successful bidder.