Telephone Answering Service

The County of Lehigh is soliciting quotes from firms to provide telephone answering service for six agencies within Human Services. The contract was awarded to multiple vendors, including McGhee and Associates, Coastal CallNet Corp, Call Center Sales Pro, Lacuna Health, and Innovation at Work, Inc. The final tabulation sheet lists the quotes and grand totals for each vendor. The scope of work includes providing telephone answering services, with varying monthly rates and flat fees depending on the vendor. • The contract was awarded through a competitive bidding process, with multiple vendors submitting quotes. • The final tabulation sheet lists the quotes and grand totals for each vendor. • The scope of work includes providing telephone answering services, with varying monthly rates and flat fees depending on the vendor. • The contract appears to be a yearly contract, but the exact duration is not specified. • The point of contact is Patrick J Leavey, who is associated with the County of Lehigh.