Technology Staffing Analysis

The Rock River Water Reclamation District (RRWRD) issued a public RFP (No. 19‑217) seeking a consulting firm to conduct a comprehensive technology staffing analysis of its IT organization. The scope includes reviewing current IT operations, evaluating staffing levels against workload, benchmarking against similar public agencies, assessing business processes and project‑management practices, and delivering actionable recommendations plus a presentation to the Board of Trustees. The District required a sealed‑envelope, hard‑copy proposal and later awarded the contract to ClientFirst Technology Consulting. The engagement is a short‑term, fixed‑price consulting effort with a final report due within days of award. • Scope: IT review, staffing analysis, process & customer‑service assessment, project‑management performance review, recommendations, and final presentation. • Deliverables: Written report and Board presentation, due by Oct 28 2019. • Evaluation criteria: Understanding of project, staffing plan, relevant experience, references, schedule, and price.