This contract provides Snohomish County with ongoing maintenance and support for its ArcGIS geographic information system, ensuring system availability, updates, and technical assistance. The county selected ESRI, the creator of ArcGIS, to deliver these services under a formal bid process.
• Scope of work includes software updates, bug fixes, user support, and possibly training for county GIS staff.
• The contract was awarded on 9 Nov 2018 after a competitive formal bid that closed on 13 Sep 2018.
• The agreement is a maintenance‑type service contract, typically structured as a firm‑fixed‑price arrangement for a set period.