Awarded vendors
- Texas Closed Captioning, LLC
Description
Austin Community College is procuring real‑time captioning (CART) services to provide on‑site and remote transcription for deaf or hard‑of‑hearing students, faculty, staff, and visitors across all campuses and distance‑learning events. The contract is full‑time, year‑round and will be awarded to a single vendor, Texas Closed Captioning, LLC, with an anticipated start in October 2024. The solicitation emphasizes certified CART personnel, continuity of service, and a required SLBE participation plan. Key points:
• Services include real‑time transcription for classroom, meeting, and virtual events, both on‑site and remote.
• Contractor must employ certified CART professionals (CSR, RPR, or equivalent) with ≥5 years experience and 95 % accuracy.
• ACC seeks ≥30 % participation from local small businesses (SLBE) and will evaluate proposals based on technical fit (40 %), experience (20 %), staff qualifications (20 %), submission quality (10 %) and compliance (10 %).
• Minimum insurance coverage includes $2 M general liability, $1 M professional liability, $500 K workers’ comp, and specific sexual molestation coverage.