Managed Detection and Response Services

The contract is for Managed Detection and Response Services, which includes providing software, development services, installation services, configuration services, training, ongoing support services, and hardware/appliance to enable the District IT staff to monitor the District's network security equipment and infrastructure. The proposed solution will employ a strategy to gather data from monitored devices, forward such data to a secure operations center, filter this data in real time, and report findings to the appropriate District personnel based upon predefined escalation thresholds. The key features of the contract include: • Real-time analysis of perimeter and internal services • Aggregation and analysis of gathered information • Filtering of data in real time • Reporting of findings to District personnel • Ongoing support services • Hardware/appliance provision (if necessary)