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  5. ›MailChimp Premium Plan With Service and Support

Awarded contract·Cuyahoga County·Ohio

MailChimp Premium Plan With Service and Support

Won by MailChimp$60kSingle Award
Contract source

Awarded vendors

  • MailChimp

Description

Cuyahoga County awarded a contract for a MailChimp Premium Plan subscription that includes extensive email‑marketing capabilities and dedicated service/support. • 130,000 contacts and 1,950,000 email sends per month, with generative AI, advanced segmentation, automated customer journeys, and open API. • Premium migration support, dedicated onboarding specialist, tailored action plans, and a dedicated Customer Success Manager. • 24/7 phone support, priority live chat, and priority email support, ensuring round‑the‑clock assistance.

Attached files

The award documents live at the source — open the contract source above to download them.

Key dates

Bids closed
4/30/2025
Starts
4/29/2025
Duration
1 day

Last updated

Details

Award type
Single Award
Procurement
Sole Source
Industry
Information Technology and Software Development
NAICS
511210
Solicitation №
6436

Contract value

$60,000

The contract requests a MailChimp Premium plan for 130,000 contacts and roughly 2 million email sends per month. Based on publicly available MailChimp pricing (approximately $0.03‑$0.04 per contact per month for the premium tier), the monthly cost is roughly $4,000–$5,000. Adding the required premium migration, onboarding, and 24/7 support services likely adds another $1,000–$2,000 per month. Over a typical 12‑month term, the total estimated value is therefore in the range of $60,000–$84,000. A conservative midpoint estimate of $60,000 is provided.

AI estimate from the award documents

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