Case Management Solution, Office of Hearings Administration

This procurement was an open RFP issued by the Snohomish County Office of Hearings Administration seeking a comprehensive case‑management software solution to support its hearing and adjudication processes. After a multi‑phase technical evaluation—including experience, references, solution design, and two demonstration phases—the contract was awarded on a lump‑sum basis to GxP Partners, LLC. The award reflects the agency’s emphasis on vendor experience (25 % weighting), relevant project references (20 %), and a clear implementation timeline (30 %). No budget amount is disclosed in the public summary, but the unit‑price override indicates a contract value of approximately $312,280. • Scope: Design, develop, and implement a case‑management system for the Office of Hearings Administration. • Evaluation criteria: Experience/Qualifications (25 %), References (20 %), Proposed Solution/Timeline (30 %) plus compliance and cost scoring. • Award: Single‑vendor lump‑sum award to GxP Partners, LLC; award date 23 April 2025.