Awarded vendors
- Technolutions Inc.
Description
The Citadel awarded a fixed‑price contract to Technolutions Inc. for the provision of a cloud‑based Constituent Relationship Management (CRM) system supporting admissions, recruitment, event registration, marketing automation, and integration with Ellucian Banner, Common App, payment gateways, and texting platforms. The vendor will deliver implementation, data migration (≈ 1 M prospect records), training, and ongoing support, with an initial one‑year term and four optional one‑year extensions. Key points:
• Scope includes full CRM functionality, SSO, mobile‑responsive UI, GDPR/CCPA compliance, and U.S. data residency.
• Required integrations: Ellucian Banner, Common App, Google Analytics, Cadence/Mongoose texting, SunTrust payment, and optional HubSpot/AVAYA.
• Contract ceiling is $500,000 NTE; fixed‑price pricing; award made March 16 2023; performance period July 1 2023 – June 30 2028 (with renewals).