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Awarded contract·Outagamie County·Wisconsin

ERP System: Software and Implementation Services

Won by iteria (Fusion solution)$12MSingle Award
Contract source

Awarded vendors

  • iteria (Fusion solution)

Description

Outagamie County, Wisconsin, issued a full‑scale Request for Proposals (RFP) to replace its existing ERP environment with a new Enterprise Resource Planning system covering finance, budgeting, procurement, human resources, payroll, benefits, time‑and‑attendance, grants, and cashiering functions. The county seeks a vendor to provide the software license, implementation services, data conversion, integration with existing systems (JDE, OpenGov, NEOGOV, UKG/Kronos, and a credit‑processing platform), ongoing maintenance, and optional SaaS or hosted deployment models. The awarded vendor, iteria (Fusion solution), will be responsible for configuration, migration of seven years of historical data, training, change‑management support, and compliance with GASB 87/96 reporting standards. The project is slated to begin in October 2025 with a target go‑live for financial and HR modules by January 2027, and includes a 20 % retainage on implementation invoices and a ten‑year cost‑tracking framework. • Scope: Full ERP suite (GL, budgeting, purchasing, AP/AR, grant management, HR, payroll, benefits, time‑attendance, POS, LMS, online payments). • Integration: Mandatory interfaces to JDE, OpenGov, NEOGOV, UKG/Kronos, and credit‑processor; additional 14+ specialty systems. • Delivery models: County‑hosted, vendor‑hosted, or SaaS, all requiring U.S. contiguous hosting. • Timeline: Implementation start Oct 2025, go‑live Jan 2027; ten‑year cost worksheet provided for budgeting.

Attached files

Key dates

Bids closed
3/4/2025
Contract modified
2/14/2025
Starts
1/21/2025

Last updated

Details

Award type
Single Award
Procurement
Full and Open Competition
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
FI ERP25

Contract value

$12,000,000

No explicit dollar amount appears in any of the provided documents. However, a county of roughly 1,400 employees undertaking a full‑scale ERP replacement typically involves software licensing (often $2‑4 M), implementation services (consulting, configuration, data migration – $4‑6 M), integration development, training, and a ten‑year maintenance/hosted‑service package (≈ $1‑2 M per year). Adding contingency and potential hardware costs, a reasonable ball‑park for the total contract value would be in the range of $10‑15 million. Given the “not‑to‑exceed” cost worksheets and the 20 % retainage, a mid‑point estimate of $12 million is plausible. Factors influencing the estimate include the chosen deployment model (SaaS versus on‑premise), the extent of customizations (indicated by many “C” indicators), and the number of integrations (24 interfaces).

AI estimate from the award documents

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