Records Request Management System

The County of Snohomish issued an RFP (RFP‑16‑19SB) to procure a Records Request Management System, intended to streamline the handling, tracking, and fulfillment of public records requests. The solicitation called for a software solution that would integrate with existing county records systems, provide a public-facing portal for request submission, enable internal workflow management, and ensure compliance with state open‑records laws. The procurement process opened on May 24 2019, with clarifications accepted through June 4 2019, and bids due by June 26 2019. The award was formally recorded on November 24 2021. • Scope of work: design, develop, and deploy a custom records‑request management application (software and possibly related services). • Delivery expectations: system to be operational for county staff and the public, with training and support provisions. • Procurement method: competitive RFP (Full and Open Competition) with no set‑aside designations disclosed.