Licenses, Maintenance, and Support, Absolute Secure Access

This contract awards Snohomish County the provision of software licenses, ongoing maintenance, and support services for the “Absolute Secure Access” solution—a secure remote‑access platform. The selected vendor, vCloud Tech Inc., will be responsible for delivering the licensed software, ensuring it remains up‑to‑date, and providing technical support to county users. • Scope includes license procurement, periodic updates, and help‑desk support. • Service period and renewal terms were not disclosed in the public record. • Awarded via a standard competitive RFP process; only one vendor was selected.