RFP 2022-06 Live Scan Fingerprinting Services

This contract awards a statewide Live Scan fingerprinting service to a single vendor for Covered California. The vendor must operate at least 30 service centers across California, provide web‑based registration, call‑center support, mobile on‑site fingerprinting, and maintain California‑based supervisory staff. The agreement is capped at $150,000 total, with an initial three‑year term (July 1 2023 – June 30 2026) and the possibility of two one‑year extensions. The procurement followed a full and open competition process, with small‑business and DVBE preference points but no mandatory set‑aside. Key deliverables include real‑time electronic fingerprint submissions, bilingual customer assistance, and quality‑control management. • Provides statewide Live Scan imaging and related support services. • Requires DOJ fingerprint‑roller certification and electronic data transmission capability. • Fixed‑price ceiling of $150 k, invoicing tied to accepted deliverables.