ATM Services

This contract awards the City of Mesa the provision, installation, and ongoing operation of automated teller machines at seven municipal locations, with an optional provision of portable units for events. The vendor must supply modern, wireless, ADA‑compliant ATMs that connect to at least two national networks and accept Visa/MasterCard, maintain a $3.00 per‑transaction fee cap (unless otherwise justified), and provide quarterly activity statements. Service requirements include a 2‑hour on‑site technician response, regular cash‑replenishment, and full compliance with PCI‑DSS, insurance, and insurance requirements. The term runs three years with a possible two‑year renewal, and the City will pay quarterly transaction‑fee stipends. • Provide, install, and operate ATMs at 7 City‑owned sites (indoor, floor‑mounted). • Must meet technical specs: wireless, front‑load, ADA‑compliant, dual‑network, $3 max per‑transaction fee, 24‑hour toll‑free number, and robust security. • Vendor responsible for all maintenance, cash‑replenishment, reporting, insurance, and removal at contract termination.