Emergency Alert Notification System (EANS) and Crash Phone System Replacement

Massachusetts Port Authority is seeking a turnkey solution to replace its Emergency Alert Notification System (EANS) and Crash Phone System across Boston Logan International Airport, L.G. Hanscom Field, and Worcester Regional Airport. The contractor must deliver a unified, SIP‑based, IP‑only platform that provides high‑availability (99.999 % uptime), redundant architecture, comprehensive recording, and integration with existing PBX, PA, radio, and Everbridge systems. Scope includes system design, hardware procurement, installation, testing, training, documentation, a minimum one‑year warranty, and optional ongoing maintenance for years 2‑3. The effort is a three‑year base contract with two one‑year extension options. • Provide SIP‑compliant phones, strobes, speakers, and related hardware for each airport (≈ 150 endpoints total). • Design and implement a virtualized server environment, network integration, and API interfaces for downstream notification platforms. • Deliver full lifecycle services: project management, system design, installation, testing, training, documentation, and post‑implementation support.