Interpretation System

Montgomery County Public Schools (MCPS) is seeking a vendor to provide in‑person language interpretation services for Limited English Proficient (LEP) parents and community members. The scope includes two primary use cases: (1) interpretation for large school‑wide events and (2) one‑on‑one interpretation during meetings between school staff and families. MCPS is transitioning to a cloud‑based SaaS platform to manage language access at scale, so the contractor may need to integrate or support digital scheduling, reporting, and quality‑control tools alongside the traditional interpreter pool. The contract will be awarded to a qualified firm that can supply qualified interpreters, manage scheduling, ensure compliance with MCPS’s Equal Opportunity and Non‑Debarment policies, and potentially interface with the SaaS system. • Provide qualified interpreters (spoken languages to be defined by MCPS) for events and individual meetings. • Coordinate interpreter scheduling via a cloud‑based platform or MCPS‑approved system. • Maintain compliance documentation (certifications, non‑segregated facilities, minority business participation). • Support MCPS staff with language‑access best practices and training as needed. • Deliver performance reports and data elements required by MCPS.