Case Management System (CMS)

The U.S. Department of Energy, Office of Inspector General, is seeking information from vendors for a cloud-based, commercial off-the-shelf (COTS) solution to manage its investigations and hotline. The solution should be FedRAMP certified and include all necessary software licensing, hosting, and system support services. The contract may include migration of data from the existing iPRISM solution to the new one. The scope of work includes configuration and implementation of the COTS solution, provision of user licenses for 150 or more full-time users, and associated support services. • The solution should be cloud-based and FedRAMP certified. • The solution should include all necessary software licensing, hosting, and system support services. • The contract may include migration of data from the existing iPRISM solution to the new one. • The scope of work includes configuration and implementation of the COTS solution. • The scope of work includes provision of user licenses for 150 or more full-time users. • The scope of work includes associated support services.