Jury and Witness Integrated Summons System

The Administrative Office of the Courts in New Mexico is seeking a sole source provider for a Jury and Witness Integrated Summons System. The selected contractor will be responsible for generating unique bar codes for jury summons, printing and mailing summons, and providing reports to the courts. The contractor must have the ability to maintain clear and consistent communication protocols with the AOC and JMS contacts, accept large juror files, operate a dependable system with defined response times, and provide timely customer support. The contractor must also have the ability to validate juror mailing lists, prepare and deliver completed mailings, and respond to emergency or time-sensitive requests from the AOC or local courts. Some key responsibilities of the contractor include: • Generating unique bar codes for each postcard jury summons • Printing, storing, and maintaining all summons-related documents and mailing supplies • Securely receiving jury summons data files and verifying file counts • Compiling and providing reports identifying corrected addresses, undeliverable addresses, and records not mailed • Presorting postcard summons to obtain the most cost-effective postal rates • Mailing postcard jury summons to prospective jurors no later than seventy-two business hours after receipt and approval of the summons file