Fire Life Safety System Maintenance Services

The City of Vancouver is seeking a qualified vendor to provide comprehensive fire‑life‑safety system maintenance services for its municipal facilities. The contract will cover routine inspections, testing, preventive maintenance, repairs, warranty handling, reporting, and 24/7/365 service centre support for fire alarm, detection, sprinkler, suppression and related equipment across a diverse portfolio of sites. The successful proponent must demonstrate OEM‑trained, certified technicians, the ability to obtain VPD security clearances, a robust health‑and‑safety program, and compliance with the City’s Fair‑Wage and Supplier Code of Conduct policies. The contract is a five‑year base term with two optional two‑year extensions (potential total of nine years). • Deliver a full‑service maintenance programme for all fire‑life‑safety devices listed in the City’s “Fire Device List” (hundreds of alarms, pull stations, sprinklers, extinguishers, etc.). • Provide qualified, VPD‑cleared technicians, a 24/7 service centre, and detailed quarterly/annual performance reporting. • Meet City policy requirements: Fair‑Wage compliance, WorkSafeBC registration, insurance certificates, Indigenous participation, and supplier‑code‑of‑conduct adherence. • Contract value is not disclosed; pricing must be submitted as a lump‑sum, all‑inclusive amount in Canadian dollars for the entire term.