Mobile Payment Provider

The City of Cincinnati is seeking a vendor to provide a comprehensive, city‑wide mobile payment platform for on‑street parking. The solution must include a branded mobile app, web portal, text‑to‑pay, QR code support, and integration with existing parking‑meter hardware and the citation‑management system, while acting as the merchant‑of‑record for all credit‑card transactions. The contract is for five years with two optional one‑year extensions, and the vendor must deliver ongoing support, reporting, signage refresh, and training. • Provide a fully hosted, real‑time “pay‑by‑cell” system with PCI‑DSS, EMV, and P2PE compliance. • Integrate with current meter and enforcement platforms and support future ALPR integration. • Supply 24/7/365 customer support, a role‑based administrative portal, detailed transaction reporting, and a 30‑day post‑go‑live operational test. • Design and install 18″ × 24″ reflective aluminum signage, deliver training documentation, and meet 99.9 % system uptime with outage credit provisions.