911 ECC Telephonic Foreign Language Translation Services

The City of Columbus, Division of Support Services is seeking bids to establish a contract for the purchase of telephonic foreign language interpreting services. The services will be used to provide telephonic interpreting services for the limited English speaking population seeking emergency services from the City of Columbus Division of Support Services through the Columbus 911 Emergency Communications Center Room. The contract will require the provision of services on a 24 hour per day, 7 day per week, 365 day a year basis. The interpreters must be able to perform simultaneous and consecutive telephonic interpreting as required by the Columbus 911 Emergency Communications Center Room and be familiar with legal, medical, and law enforcement terminology in an emergency and non-emergency setting. • The contract will be for telephonic foreign language interpreting services. • The services will be used for emergency and non-emergency situations. • The interpreters must be able to perform simultaneous and consecutive telephonic interpreting. • The interpreters must be familiar with legal, medical, and law enforcement terminology. • The contract will require the provision of services on a 24/7/365 basis.