Mass Notification Solution

The Department of Environmental Protection is seeking information from vendors regarding a hosted Software-as-a-Service (SaaS) Mass Notification Solution. The solution should be able to notify employees and the public of emergency and non-emergency alerts and notifications throughout the state. The system should have various features such as annual subscription price, ability to log-in 24/7, ability to "identify/brand" messages, and ability to turn the texting function on/off. The system should also have minimum system requirements, minimum notification requirements, and minimum security requirements. Some key features of the system include: • Ability to send messages to recipients in a specific geographic region • Ability to load, geo-code and manage contact data within a single interface and in real-time • Ability to exclude specific contacts from targeted messaging, based on defined attributes, including location • Ability to provide online real-time reports detailing success, failure and reason for failure • Ability to recognize human voice versus an answering machine and wait until the outgoing message from an answering machine or voicemail system has ended prior to leaving the message