Description
Mount Wachusett Community College seeks a cloud‑based accommodation‑management software platform with implementation services to support Student Accessibility Services. The solution must handle online accommodation requests, secure documentation, automated accommodation letters, testing‑center scheduling, role‑based portals, and comprehensive reporting, while integrating with Banner, Blackboard, Microsoft 365, and campus SSO. The contract includes data migration from the legacy system, configuration, training, and ongoing support, with a total project timeline spanning January 2027 through August 2027 and a one‑year base term (with two optional extensions). The RFP budget cites a $25,000 figure for the first year, and pricing must remain valid for 180 days.
• Core deliverables: SaaS platform, integration with Banner 8.38.1, Blackboard, SSO, and Microsoft 365; secure document storage and WCAG 2.1 AA compliance.
• Implementation phases: Project initiation, system configuration, data migration, testing & training, go‑live, post‑implementation support.
• Evaluation criteria: functional fit (15 pts), integration (15 pts), implementation & training (15 pts), vendor experience (10 pts), support (20 pts), cost (25 pts).