Security System Upgrade, Maintenance, and Monitoring Services

The U.S. Air Force is seeking information from qualified vendors to provide security system upgrade, maintenance, and monitoring services for a government-leased facility in San Antonio, TX. The scope of services includes the removal, delivery, and installation of an upgraded security system, semi-annual surveys and alarm tests, and 24/7 alarm monitoring. Vendors are requested to provide information on their company profile, technical approach, maintenance plan, monitoring capabilities, personnel qualifications, compliance, credentials, and cost information. • The security system upgrade must be compatible with Windows 11 and include a Physical Access Control System (PACS), Network Video Management System (NVMS), and Close Circuit Television Video (CCTV) system. • The maintenance plan must include semi-annual surveys and alarm tests on all security system components. • The alarm monitoring service must include continuous alarm monitoring, alarm verification, and notification of appropriate personnel. • Vendors must provide a rough order of magnitude (ROM) cost estimate for the upgrade, annual maintenance, and monitoring services.