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Office of Workforce Development (Missouri Department of Higher Education and Workforce Development)·Missouri

Office of Workforce Development Case Management System

Closes 9/16/2026$2M – $5MRequest for Proposal
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Description

The State of Missouri is seeking a qualified vendor to design, develop, implement, and support an integrated Case Management System for the Office of Workforce Development (OWD). The solution must replace or integrate with existing tools, support a wide range of workforce services, manage case distribution, job‑seeker journeys, provider relationships, labor‑market data, reporting, and ensure compliance with federal and state programs. The contractor will be responsible for all phases – requirements analysis, system architecture, data conversion (≈65‑70 GB and 900 k documents), configuration, testing (unit, integration, penetration, UAT, etc.), training, deployment, and a twelve‑month warranty/maintenance period. Key deliverables include detailed project management plans (schedule, risk, communication, quality, security), technical architecture, data conversion, testing suites, training materials, and ongoing support. The contract will be awarded after a competitive RFP process, with a submission deadline of 16 Sept 2026.

Attached files

Contact

Kelly Miller(Buyer)

[email protected]

Key dates

Opened
7/16/2026
Closes
9/16/2026

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
STATE 0000000437SL,4

Budget estimate

$2,000,000 – $5,000,000

The solicitation does not disclose a budget. Similar statewide case‑management or enterprise‑resource‑planning implementations for a mid‑size state agency typically range from $2 million to $5 million, depending on licensing (COTS vs. MOTS), data‑migration volume, integration complexity, and the 12‑month warranty/support period. Factors influencing the final amount include the chosen software licensing model, number of user licenses, extent of custom development, and any additional consulting hours for training and change management.

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