Vehicle Onboard Route Management System

The City of Tacoma’s Solid Waste Management division is seeking a comprehensive Vehicle On‑Board Route Management System (RMS) to equip roughly 100 solid‑waste collection vehicles with hardware (tablets, cameras, sensors, AVL modules) and a cloud‑based software platform that integrates with the city’s SAP, SQL, and ESRI GIS systems. The vendor must deliver, install, test, and commission the solution, provide training, and support the system for an initial three‑year term (with two optional one‑year renewals). The contract value is estimated at $1.5 million, with a required go‑live date of 30 June 2027. The solicitation also requires completion of a SaaS Vendor Cybersecurity Risk Questionnaire. • Provide on‑board hardware (tablets, HD cameras, lift sensors, etc.) for each vehicle type as detailed in the specification. • Deliver a software platform with service verification, video/photo capture, GPS breadcrumb tracking, two‑way communication, dispatch, work‑order automation, reporting, and API‑based integration with existing city systems. • Offer options for hardware purchase vs. lease, include cellular data service costs, and supply replacement‑cost estimates for the three‑year term. • Complete the mandatory cybersecurity questionnaire and meet annual/2‑hour incident‑notification requirements.