RFI-Human Resources PAR, Pay and Benefits Processing Service

The United States Department of Commerce (DOC) is seeking information from industry regarding Personnel Action Requests (PAR), Payroll, and Benefits (PP&B) services. The DOC is looking for a contractor to provide these services, and the announcement is for market research purposes only. The contractor will be responsible for providing overall management of the contractor's day-to-day operations, including resources, staff, facilities, contact center, business processing, and technologies. The contractor will also be responsible for identifying, managing, and escalating issues and risks impacting operational performance. Some key points to consider: • The contractor must have experience in Federal HR, including PAR, Payroll, and Benefits processes. • The contractor must have a deep understanding of core HR processes, including Federal HR policies and rules and regulations. • The contractor must have experience in managing and maintaining contractor interface with senior levels of the customer's organization. • The contractor must have experience in providing supervisory functions, including leadership and mentoring skills. • The contractor must have experience in process improvement and operational analytics.