Description
The County of Gwinnett seeks a qualified vendor to provide full‑service, county‑wide maintenance for all IT hardware—including computers, laptops, tablets, printers, scanners, servers, and peripheral devices—supporting roughly 6,500 users and over 10,000 devices across more than 100 locations. The contract is a one‑year term with up to four optional one‑year renewals, requiring a 4‑hour on‑site response time, preventive maintenance schedules, emergency loaner equipment, and comprehensive reporting. The vendor must supply local staff with OEM certifications, maintain a stocked parts inventory, and meet extensive insurance and compliance requirements.