Mission-Critical Public Safety Communications Network Program Management Services

The County of San Mateo Public Safety Communications (PSC) Department is seeking a qualified Program Manager to provide comprehensive program and project management services for multiple concurrent, mission-critical public safety initiatives. The selected Program Manager will oversee the planning, execution, and delivery of complex, multi-agency public safety technology projects, including the modernization and replacement of the County's legacy Message Switch System (MSS). The Program Manager will be responsible for managing scope, schedule, budget, quality, risk, vendor performance, and stakeholder coordination across the full project lifecycle. • Manage projects in coordination with PSC leadership, technical personnel, and multi-agency stakeholders • Maintain and execute approved project and program plans • Coordinate and align work between PSC staff, partner agencies, and one or more vendors • Review, validate, and recommend acceptance of vendor deliverables • Ensure effective project management, communications, and change management • Serve as a trusted advisor to PSC leadership and project sponsors • Escalate issues and facilitate timely decision-making • Manage scope, schedule, budget, risks, and dependencies • Ensure compliance with CJIS, CLETS, County security policies, and public-sector governance requirements • Support uninterrupted mission-critical public safety operations during all phases of implementation • Complete post-implementation reviews and operational transition activities