Description
Cherokee Nation Entertainment is seeking a qualified vendor to provide 24 × 7 roadside‑assistance services for its fleet of approximately 214 vehicles. The contractor must deliver towing (up to 100 mi per call), winching, tire changes, lockout, battery jump‑starts, and fuel delivery, while operating a U.S.‑based call‑center. Proposals must include response‑time metrics by region and vehicle class, escalation procedures, and references from comparable commercial fleets. The solicitation is subject to Cherokee Nation Tribal Employment Rights Office (TERO) requirements, possible CNGC licensing, and bonding rules for contracts over $100 k.