Description
The New Orleans Regional Transit Authority is seeking a one‑year subscription to a comprehensive social media management platform that includes social listening, analytics, content scheduling, AI‑driven summaries, and advertising management across major networks. The solution must support SSO, provide unlimited social profiles, ten ad profiles with unlimited boost spend, five limited user roles, and data retention of up to two years of historical data plus a 12‑month rolling storage per topic. Vendor must also deliver training sessions not exceeding two hours and respond to support queries within two business days.
• Must integrate Facebook, Instagram, TikTok, Reddit, and X (Twitter) on a single dashboard.
• Requires AI‑generated summaries, alerting, and reporting in PDF/Excel/CSV formats.
• Licenses are transferable, with at least 10 ad profiles and 5 custom user roles.
• Contract term is ≤ 1 year, firm‑fixed‑price, with submission deadline August 4 2026.