EXT ADM | RFI - Records Management Modernization

The City of San Francisco County Clerk, together with Digital Services, is issuing an RFI to gather information on SaaS‑based records‑management solutions that can modernize resident access to vital records, business services, and other clerk functions. The solicitation seeks vendor capabilities, design approaches, and implementation perspectives to inform future service design and procurement decisions. Interested parties may submit responses that address any portion of the outlined goals, whether a full‑scale solution or targeted components. • Goal: Modernize how residents access county clerk services via a cloud‑based SaaS platform. • Scope: Collect vendor expertise on software architecture, data migration, security, user experience, and implementation methodology. • Submission window: Opens 08/17/2026, closes 09/18/2026; questions due 08/28/2026; vendor webinar 08/27/2026.