Human Services Needs Assessment and Strategies

The City of Tacoma’s Neighborhood & Community Services Department is seeking a professional consulting firm to conduct a comprehensive Human Services Needs Assessment and to develop four integrated strategies (Human Services Strategy, Homelessness Strategy, Affordable Housing Strategy, and an Integrated Implementation & Performance Framework). The contractor will manage project governance, perform data inventory and analysis, conduct extensive community‑engagement activities, and deliver final reports and presentations. The contract is a single‑vendor professional services award valued up to $200,000, with work to be performed through July 2028 (possible 6‑month extension). • Deliverables: needs assessment report, human services strategy, homelessness strategy, affordable housing strategy, and implementation roadmap with performance metrics. • Required capabilities: mixed‑methods research, quantitative/qualitative analysis, community engagement, equity‑focused outreach, and strategic planning for public‑sector clients. • Mandatory elements: inclusion of equitable engagement methods, budgeting of all related costs within the $200K ceiling, and compliance with City insurance and regulatory requirements.