DCF Area Lead Agency Services

The Massachusetts Department of Children and Families (DCF) is seeking community-based organizations to serve as Area Lead Agencies (ALA) that will support and advance the clinical and administrative work in DCF's 29 Area Offices. The selected ALAs will provide administrative and clinical services, focusing on assisting with the identification and management of services to support youth and families served by the Department. Key responsibilities include service navigation, family engagement, relationship management with service providers, education support, fiscal management, and data management. • The ALA will work closely with DCF staff to ensure the delivery of high-quality child welfare services. • The ALA will provide consultation and technical assistance to DCF staff on service-related issues. • The ALA will participate in internal and external meetings, including Family Team Meetings and service review meetings. • The ALA will maintain accurate and up-to-date information on service requests and referrals. • The ALA will collaborate with DCF staff to identify and address service gaps and barriers.