Description
The Department of Financial Services (DFS) is seeking to replace the current Online Liquidation Claims Processing System (OLCP) with a modernized system that provides increased workflow automation, improved customer service, scalability, and stability. The new system will be used by the Division of Rehabilitation and Liquidation (DRL) to manage receiverships for insolvent insurance companies. The scope of work includes the design, development, implementation, and maintenance of the new system. Key features of the system include data collection, proof of claim notice processing, claims evaluation, and payment processing. The contract will be for a period of 5 years with the option to renew for an additional 5 years.
• The system must be able to handle a large volume of claims data and provide real-time updates.
• The system must be user-friendly and provide automated workflows to reduce manual processing.
• The system must be able to integrate with existing systems and provide data analytics and reporting.
• The system must be secure and compliant with all relevant laws and regulations.
• The system must be able to handle multiple users and provide role-based access control.
• The system must be able to provide notification and alerts to users and stakeholders.
• The system must be able to generate reports and provide data analytics.
• The system must be able to integrate with other systems and provide a single view of all claims data.