DELL ECM UNITY SERVER SUPPORT

The NAVSUP Fleet Logistics Center Puget Sound is soliciting for DELL ECM Unity Server Support services. The contractor will provide comprehensive hardware and software maintenance, technical support, and onsite repair services for two Dell EMC Unity servers located at U.S. Government facilities in Yokosuka, Japan, and Sasebo, Japan. The services will be provided under a Firm-Fixed-Price arrangement. The contract will be for a period of 12 months, with the option for renewal. • The contractor will provide ProSupport 4-Hour 7x24 Onsite Service, ProSupport 4-Hour 7x24 Technical Support and Assistance, ProSupport Software Support Maintenance, and Keep Your Component for Enterprise services. • The contractor will also provide ProSupport 4-Hour 7x24 Onsite Medium Capacity SSD Add-On and Keep Your Hard Drive for Enterprise SSD Medium Capacity Add-On services. • The contractor will ensure that all services are provided in accordance with the requirements outlined in the Statement of Work. • The contractor will comply with all base access, security, and escort requirements. • The contractor will provide access to technical support services, onsite repair services, replacement parts, and logistics. • The contractor will submit invoices via WAWF, as specified in the contract.