Detention Controls and Security Electronics Systems Maintenance and Support

The County of Calaveras is seeking a qualified firm to provide comprehensive preventative maintenance, technical support, troubleshooting, repair, software updates, and emergency response for its detention control and video surveillance systems at the Adult Detention Facility and Sheriff’s Office. The contractor will be responsible for bi‑annual inspections, rapid emergency response, detailed reporting, software licensing compliance, documentation upkeep, and knowledge transfer to County staff over an anticipated three‑year contract term. • Preventative maintenance: minimum two full inspections per year, system health assessments, firmware updates, and detailed reports within five business days. • Remote technical support during business hours and unlimited emergency on‑site response with guaranteed response times (e.g., 1‑hour for critical failures). • Corrective maintenance, parts procurement, and status updates for non‑immediate repairs. • Software licensing management, cybersecurity updates, and system architecture documentation. • Annual system assessments, training for County personnel, and transition assistance. • Required qualifications include ≥5 years experience with PLC‑based detention controls, Omron PLCs, GE Cimplicity HMI, and enterprise video management (FLIR/Teledyne). • Proposal submission: original plus three copies and an electronic USB copy, due Sep 3, 2026 by 3 PM to the County Mail Room.